iLab Office Hours are held most Thursdays at 11am; visit the UCSF Events Calendar to view the event and click 'View Stream' to enter at meeting time.
There two different teams to address inquires in iLab; the UCSF iLab Support team can address many internal inquires; any external user issues or account updates must be submitted to the Agilent Support team. (*Note: RRP has access to all Agilent tickets and can step in as needed)
Please see our iLab Service Ticket Protocol to determine the best route to your solution.
- Registering with iLab (Updated Guide Coming Soon)
- Making a calendar reservation
- Submitting a service request
- Providing payment information
- View My Requests
Quick Startup Guides on:
If you have any questions please email [email protected]